FAQ

PARC stands for Purpose, Aspire, Respect & Culture.

PARC Fitness provides two types of memberships: PREMIUM and GYM ACCESS ONLY.

PARC Fitness has the option of a locked in contract and an on–going membership with all membership types.

Locked in contracts are 6 months and 12 months. This membership can either be direct debited or paid in full. The non–lock in contract has a 6 week commitment, terms and conditions apply.

Yes, you can change your membership at any time, however there are terms and conditions applied to different types of memberships.

If you had signed onto a non-lock in contract, you can change from a GYM membership to PREMIUM membership or vice versa. This is not applicable to a lock in contract membership.

Yes, upon signing up there is an access card fee of $69.99. PARC Fitness also provides a $99.00 Welcome Pack which includes, a PARC access key, lanyard, tote bag, 6 week resistance training program, PARC vouchers and much more!

The cancellation policy for an ongoing membership is 30 days of notice, and this will be your cancellation fee. Cancellations are only applicable to a non-lock in contract membership.

To place a membership on hold, a PARC member must provide us with two weeks of notice. This can either be done face to face or via email. There are no holding fees.

PARC currently has two locations, Wetherill Park and Smithfield.

PARC has a facility in Wetherill Park which is 24hrs, with staff hours amended from Monday to Saturday. Operating and staffing hours for Smithfield are to be confirmed.

Yes, when you have an active membership, you’ll have access to all PARC facilities.

Yes, the Wetherill Park location provides classes from Monday to Saturday.

Wetherill Park provides a program (PARC GEN) for kids from 9yrs to 15yrs of age, this program runs for 10 weeks per term.

Teens from 16 years to 17 years of age are the minimum age to join into our classes.

Yes, all PARC classes are suitable for individuals with different fitness levels. PARC has experienced coaches who tailor programs to cater to all classes.

Yes, we have a free day pass available to trial any of our classes, as well as gym access only!

PARC staff members are more than happy to show members how to use any equipment around the facility.

At the moment, we have Personal Trainers/ coaches at our Wetherill Park location! They are all highly certified and qualified to train any individual or group fitness classes. Smithfield will introduce personal training in future and dates will yet to be announced.

A $100 fine will be issued out the PARC member and will be contacted by staff beforehand.

Our operating hours will remain as per usual (24/7), however staff hours will be amended on every public holiday.

Yes, we have premium gym equipment, we provide complementary towels, bathrooms and showers in both location and the infrared saunas are located only in the Smithfield location.

No food is allowed on the gym floor, however, there are designated areas within the facility that can be accessed by all members.

Yes, there is a medical kit available on-site at all facilities, Wetherill Park and Smithfield.